Customer questions & answers

Question: Come with box?
Answer: Yes

Question: Will the picture fade or fall off?
Answer: No, The picture is engraved by laser and will not fade or fall off.

Question: Can't upload pictures?
Answer: Refresh the webpage or use another browser to open the website and upload the picture again.

Question: Is it safe to pay?
Answer: Support Credit Card and Paypal secure payment.

Question: How long does it take for delivery?
Answer: It takes 2-3 days to process your order. The Estimated delivery dates are provided under:
Standard Shipping Time : 5-12 Business Days
Expedited Shipping (DHL) Time: 3-5 Business Days
*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.

Material: Advanced Fabric

Order Notice:

You can upload about people, animals, landscapes photos of yours and so on.

Photo Tips:
Recommended: clear, bright and high-resolution photos.
Examples of failed photos: Too far | Low light | Reflective | Blurry.

Engraved on the back of the wallet: Text or Sentence. (Optional)

Need a photo wallet card: Yes or No. We will produce according to the pictures and text you provide.

After you complete your purchase, You will receive an "Order Confirmation" email (check your spam folder if you can't find it), Please make sure the email & delivery address are correct.

Please allow 3 -5 business days after confirmation for production.

After your order is shipped, we will send you the notification again, You can check the logistics situation at any time.

A photo captures a moment that is gone forever and with our Photo Wallet. And this Photo-Wallet is designed to provide you with a quick and easy way to create a unique and useful souvenir. This wallet is a great Birthday present, Father's gift, Anniversary gift, Christmas gift...

If you have any questions, Please contact us anytime.
Contact Us: [email protected]

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